Approach / Conversion experience

Clarity before novelty.

Every immersive idea starts with a real question: what is difficult to notice, understand or choose in the current journey?

A working sequence

From question to experience.

Conversion experience is a design focus, not a promised outcome. The process makes assumptions visible and creates a way to test them before a larger build.

01

Frame the moment

Identify the audience, context and decision the experience should support. A specific moment is easier to design for than a broad request to “add immersive technology.”

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02

Map the journey

Look at entry points, existing information, friction and the handoff between physical and digital interactions.

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03

Prototype the layer

Choose a suitable medium—spatial, mobile AR, browser-based or conventional interface—and make the interaction tangible enough to discuss.

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04

Test and refine

Agree what signals matter, observe how people use the prototype, and refine the experience against the brief and technical constraints.

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The constraint

Use the lightest technology that makes the experience clearer.

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